Emotional Intelligence, Leadership, Governance and Management Strategy: Key Drivers of Business Sustainability in Engineering Services

Marirajan  Murugan; M. N.  Prabadevi

doi:10.48161/qaj.v5n1a1125

Authors

Marirajan Murugan Faculty of Management, SRM Institute of Science and Technology, Vadapalani Campus, Chennai 600026, India.
M. N. Prabadevi Faculty of Management, SRM Institute of Science and Technology, Vadapalani Campus, Chennai 600026, India.

DOI:

https://doi.org/10.48161/qaj.v5n1a1125

Abstract

Purpose: The paper deals with plant engineering services based on global engineering standards and it aim to meet the project budget and timeline by minimizing unproductive hours, obtaining design inputs for the design and procurement, compromising quality and sharing resources. This research paper aims to explore the business sustainability of engineering service companies in the Gulf Cooperation Council (GCC) countries. Design and methodology: In order to gather information for this research, researchers have gathered data from twenty-three (23) engineering services companies that have received approval to provide engineering services to oil and gas operating companies across the Gulf Cooperation Council (GCC). Researchers have then used XLSTAT version 2024.2.2 to analyze the data. Findings: Researchers found a strong correlation between an entrepreneur's emotional intelligence, leadership abilities, governance, and management strategy and the business sustainability of their organization. Research, Practical & Social Implications: According to researchers, the primary aspect contributing to the sustainability of the engineering services industry, is resource use. Building solid business relationships requires emotional intelligence on the part of entrepreneurs, and the sustainability of the company is largely dependent on how these relationships are managed. In order to improve their management strategy-based business sustainability, entrepreneurs require high emotional intelligence and strong leadership abilities. Main limitation of this study is, the study focuses only in GCC countries. Originality/Value: To the best of the author's knowledge, this study, which focuses on emotional intelligence, leadership abilities, governance, and management strategy, may be the first to look into the business sustainability of engineering service companies.

Downloads

Download data is not yet available.

References

Aloysius Edward, J., Jaheer Mukthar, K. P., Dhruvakumar, M., & Murugesan, T. K. (2023). Digital transformation for business sustainability. Springer.

Singh, A., Das, S., & Jha, S. (2023). Women leadership and emotions: Knowledge structure and future research opportunities. European Management Journal, 41(6), 864–882.

Baharin, N. L., Kelana, B. W. Y., Sanny, L., Teo, P. C., Ho, T. C., & Ramliy, M. K. (2023). The mediating effect of emotional intelligence on the relationship between talent management practices and leadership skills in Malaysian GLCs. Sustainability, 15(13), 10727.

Tjahjadi, B., Soewarno, N., & Mustikaningtiyas, F. (2021). Good corporate governance and corporate sustainability performance in Indonesia: A triple bottom line approach. Heliyon, 7(3).

de Oliveira, U. R., Menezes, R. P., & Fernandes, V. A. (2024). A systematic literature review on corporate sustainability: Contributions, barriers, innovations and future possibilities. Environment, Development and Sustainability, 26(2), 3045–3079.

Drigas, A., Papoutsi, C., & Skianis, C. (2023). Being an emotionally intelligent leader through the nine-layer model of emotional intelligence—The supporting role of new technologies. Sustainability, 15(10), 8103.

Ferlito, R., & Faraci, R. (2022). Business model innovation for sustainability: A new framework. Innovation & Management Review, 19(3), 222–236.

Grund, J., Singer-Brodowski, M., & Buessing, A. G. (2024). Emotions and transformative learning for sustainability: A systematic review. Sustainability Science, 19(1), 307–324.

Häußler, S., & Ulrich, P. (2024). Exploring strategic corporate sustainability management in family businesses: A systematic literature review. Review of Managerial Science, 1–16.

Pies, I., & Schultz, F. C. (2023). The governance of sustainable business model innovation—An Ordonomic Approach. Scandinavian Journal of Management, 39(1), 101246.

Iqbal, Q., Ahmad, N. H., & Halim, H. A. (2020). How does sustainable leadership influence sustainable performance? Empirical evidence from selected ASEAN countries. Sage Open, 10(4), 2158244020969394.

Piwowar-Sulej, K., & Iqbal, Q. (2023). Leadership styles and sustainable performance: A systematic literature review. Journal of Cleaner Production, 382, 134600.

Zioło, M., Bąk, I., Cheba, K., & Spoz, A. (2020). Sustainable business models of enterprises—actual and declared activities for ensuring corporate sustainability. Procedia Computer Science, 176, 1497–1506.

Barbosa, M., Castañeda-Ayarza, J. A., & Ferreira, D. H. L. (2020). Sustainable strategic management (GES): Sustainability in small business. Journal of Cleaner Production, 258, 120880.

Pauceanu, A. M., Rabie, N., Moustafa, A., & Jiroveanu, D. C. (2021). Entrepreneurial leadership and sustainable development—a systematic literature review. Sustainability, 13(21), 11695.

Saulick, P., Bokhoree, C., & Bekaroo, G. (2023). Business sustainability performance: A systematic literature review on assessment approaches, tools and techniques. Journal of Cleaner Production, 408, 136837.

Baumgartner, R. J., & Rauter, R. (2017). Strategic perspectives of corporate sustainability management to develop a sustainable organization. Journal of Cleaner Production, 140, 81–92.

Šebestová, J. (2020). Sustainable development goals and SMEs decisions: Czech Republic vs. Poland. Journal of Eastern European and Central Asian Research (JEECAR, 7)(1), 39–50.

Yeke, S. (2023). Digital intelligence as a partner of emotional intelligence in business administration. Asia Pacific Management Review, 28(4), 390–400.

Schaltegger, S., Christ, K. L., Wenzig, J., & Burritt, R. L. (2022). Corporate sustainability management accounting and multi‐level links for sustainability–A systematic review. International Journal of Management Reviews, 24(4), 480–500.

Ertiö, T., Eriksson, T., Rowan, W., & McCarthy, S. (2024). The role of digital leaders’ emotional intelligence in mitigating employee technostress. Business Horizons.

Sajjad, A., Pham, M. H., & Nguyen, H. (2024). Guest editorial: Creating business and societal value through sustainable development goals in times of crisis. Corporate Governance: The International Journal of Business in Society, 24(3), 485–488.

Watanabe, W. C., Shafiq, M., Nawaz, M. J., Saleem, I., & Nazeer, S. (2024). The impact of emotional intelligence on project success: Mediating role of team cohesiveness and moderating role of organizational culture. International Journal of Engineering Business Management, 16, 18479790241232508.

Bilan, Y., Pimonenko, T., & Starchenko, L. (2020). Sustainable business models for innovation and success: Bibliometric analysis. E3S Web Conf., 159, 04037.

Zgrzywa-Ziemak, A. H., Walecka-Jankowska, K. A., & Zimmer, J. (2024). The effect of organizational learning on business sustainability–the role of distributed leadership. The Learning Organization.