Impact of Competition and Client Size on Big Data Analytics Adoption: A TAM Study of Auditors

Authors

  • Moath Abu Al Rob Faculty of Business, Economics and Social Development, University Malaysia Terengganu, Kuala Nerus, Terengganu 21030 Malaysia;
  • Mohd Nazli Mohd Nor Faculty of Business, Economics and Social Development, University Malaysia Terengganu, Kuala Nerus, Terengganu 21030 Malaysia;
  • Sajead Mowafaq Alshdaifat Financial and Accounting Sciences, Faculty of Business, Middle East University, Amman 11831, Jordan.
  • Alia Majed khalaf Faculty of Business, Economics and Social Development, University Malaysia Terengganu, Kuala Nerus, Terengganu 21030 Malaysia;
  • Zalailah Salleh Faculty of Business, Economics and Social Development, University Malaysia Terengganu, Kuala Nerus, Terengganu 21030 Malaysia;

DOI:

https://doi.org/10.48161/qaj.v5n1a1129

Abstract

The increasing complexity of audit engagements, particularly with large clients, and growing competition within the auditing field necessitate the adoption of advanced technologies such as Big Data Analytics (BDA). However, little is known about the factors influencing auditors’ behavioral intention (BI) to adopt BDA tools. This study aims to investigate how audit client size and competition affect auditors' intention to adopt BDA in auditing processes, using the Technology Acceptance Model (TAM) as the theoretical framework. A census survey was conducted among 94 auditors from Big Four accounting firms in Palestine, achieving an 86% response rate. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that audit client size positively influences both perceived usefulness (PU) (β = 0.366, p < 0.001) and perceived ease of use (PEU) (β = 0.490, p < 0.000) of BDA tools. Similarly, competition positively affects PU (β = 0.512, p < 0.000) and PEU (β = 0.333, p < 0.001). Furthermore, PU significantly predicts auditors’ BI to adopt BDA (β = 0.532, p < 0.000), while PEU does not. BI, in turn, positively influences the actual use of BDA tools (β = 0.481, p < 0.001). These findings spotlight the importance of leveraging client size and competitive pressures to enhance PU and PEU, thereby fostering the adoption of BDA technologies. By adopting these tools, auditing firms can improve efficiency, enhance fraud detection, and provide more comprehensive assurances, ultimately achieving a competitive edge in the market.

Downloads

Download data is not yet available.

References

İdil, K. A. Y. A., & Akbulut, D. H. (2018). Big data analytics in financial reporting and accounting. PressAcademia Procedia, 7(1), 256-259.

Austin, A. A., Carpenter, T., Christ, M. H., & Nielson, C. (2018). The data analytics transformation: Evidence from auditors, CFOs, and standard-setters. SSRN Electronic Journal.

PWC. (2016). Technology in the PwC Audit. Retrieved from https://www.pwchk.com/en/audit-assurance/technology-in-pwc-audit.pdf.

KPMG. (2016). Data analytics and your audit. By Roger O’Donnel, Partner, KPMG LLP. Retrieved from https://home.kpmg.

Deloitte. (2016). The power of advanced audit analytics: Bringing greater value to the external audit process. Retrieved from https://www2.deloitte.com/us/en/pages/deloitte-analytics/articles/us-the-power-of-advanced-audit-analytics.html.

EY. (2018). How artificial intelligence will transform the audit. Retrieved from https://www.ey.com/en_gl/assurance/how-artificial-intelligence-will-transform-the-audit.

Abu Al Rob, M., Mohd Nor, M. N., & Salleh, Z. (2024). The influence of big data analytics adoption on auditors' professional skepticism in risk assessment: An empirical study using the technology acceptance model. Journal of Logistics, Informatics and Service Science, 11(11), 158–177.

KPMG (b). (2018). Innovating and evolving our audit process. Retrieved from https://home.kpmg/xx/en/home/insights/2018/12/innovating-and-evolving-our-audit-process.html.

Deloitte (b). (2018). Digital automation tools: Helping improve capacity and efficiency in shared services. Retrieved from https://www2.deloitte.com/us/en/pages/public-sector/articles/shared-services-digital-automation-tools-helping-improve-capacity-and-efficiency.html.

EY. (2019). How trust in technology is raising the bar in the audit industry. By Hermann Sidhu. Retrieved from https://www.ey.com/en_ps/digital-audit1/trust-in-technology-raising-the-bar-in-the-audit-industry.

PWC. (2019). Financial Services: Preparing for tomorrow’s workforce today. Retrieved from https://www.pwc.com/gx/en/industries/financial-services/publications/preparing-tomorrow-workforce-today.html.

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.

Davis, F. D. (1986). A technology acceptance model for empirically testing new end-user information systems: Theory and results (Doctoral dissertation, Massachusetts Institute of Technology).

Davis, F. D., & Venkatesh, V. (1996). A critical assessment of potential measurement biases in the technology acceptance model: Three experiments. International Journal of Human-Computer Studies, 45(1), 19-45.

Tarabasz, A., & Poddar, G. (2019). Factors influencing adoption of wearable devices in Dubai. Journal of Economics and Management, 36(2), 123-143.

Dagilienė, L., & Klovienė, L. (2019). Motivation to use big data and big data analytics in external auditing. Managerial Auditing Journal, 34(7), 750-782.

Krieger, F., Drews, P., & Velte, P. (2021). Explaining the (non-) adoption of advanced data analytics in auditing: A process theory. International Journal of Accounting Information Systems, 41, 100511.

Abdelwahed, A. S., Abu-Musa, A. A. E. S., Badawy, H. A. E. S., & Moubarak, H. (2024). Investigating the impact of adopting big data and data analytics on enhancing audit quality. Journal of Financial Reporting and Accounting.

Clohessy, T., & Acton, T. (2019). Investigating the influence of organizational factors on blockchain adoption: An innovation theory perspective. Industrial Management & Data Systems, 119(7), 1457-1491.

Janssen, M., Weerakkody, V., Ismagilova, E., Sivarajah, U., & Irani, Z. (2020). A framework for analyzing blockchain technology adoption: Integrating institutional, market, and technical factors. International Journal of Information Management, 50, 302-309.

Dilger, R. J. (2012). Small business size standards: A historical analysis of contemporary issues (CRS Report No. R40860). Congressional Research Service.

Isensee, C., Teuteberg, F., Griese, K. M., & Topi, C. (2020). The relationship between organizational culture, sustainability, and digitalization in SMEs: A systematic review. Journal of Cleaner Production, 275, 122944.

Alharasis, E. E., Marei, A., Almakhadmeh, A. A. R., Abdullah, S., & Lutfi, A. (2024). An evaluation of financial statement quality in pre-versus post-IFRS-7 implementation: The case of Iraqi banking industry. Discover Sustainability, 5(1), 277.

Hradecky, D., Kennell, J., Cai, W., & Davidson, R. (2022). Organizational readiness to adopt artificial intelligence in the exhibition sector in Western Europe. International Journal of Information Management, 65, 102497.

Copeland, A. M., & Shapiro, A. H. (2010). The impact of competition on technology adoption: An apples-to-PCs analysis. FRB of New York Staff Report, (462).

Rogers, E. (2003). Diffusion of innovations (5th ed.). New York, NY: Free Press.

Abu-AlSondos, I. A., Alkhwaldi, A. F., Shehadeh, M., Ali, B. J., & Al Nasar, M. R. (2024). The role of Industry 4.0 technologies in enabling knowledge management practices: United Arab Emirates perspective. In The International Conference on Global Economic Revolutions (pp. 145-156). Cham: Springer Nature Switzerland.

Čater, T., Čater, B., Černe, M., Koman, M., & Redek, T. (2021). Industry 4.0 technologies usage: Motives and enablers. Journal of Manufacturing Technology Management, 32(9), 323-345.

Roberts, R., Flin, R., Millar, D., & Corradi, L. (2021). Psychological factors influencing technology adoption: A case study from the oil and gas industry. Technovation, 102, 102219.

Savastano, M., Bellini, F., D’Ascenzo, F., & De Marco, M. (2019). Technology adoption for the integration of online–offline purchasing: Omnichannel strategies in the retail environment. International Journal of Retail & Distribution Management.

Kend, M., & Nguyen, L. A. (2020). Big data analytics and other emerging technologies: The impact on the Australian audit and assurance profession. Australian Accounting Review, 30(4), 269-282.

Alkhatib, A. W., & Valeri, M. (2024). Can intellectual capital promote the competitive advantage? Service innovation and big data analytics capabilities in a moderated mediation model. European Journal of Innovation Management, 27(1), 263-289.

Abu-AlSondos, I. A., Shehadeh, M., Ajouz, M., Alkhwaldi, A. F., Abdeldayem, M., & Aldulaimi, S. H. (2024, January). The role of digital transformation in business: Opportunities, challenges, and future directions. In 2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS) (pp. 361-365). IEEE.

Axelsen, M., Green, P., & Ridley, G. (2017). Explaining the information systems auditor role in the public sector financial audit. International Journal of Accounting Information Systems, 24, 15-31.

Siew, E. G., Rosli, K., & Yeow, P. H. (2020). Organizational and environmental influences in the adoption of computer-assisted audit tools and techniques (CAATTs) by audit firms in Malaysia. International Journal of Accounting Information Systems, 36, 100445.

Olufemi, J. (2018). Considerations for the adoption of cloud-based big data analytics in small business enterprises. Electronic Journal of Information Systems Evaluation, 21(2), 63-79.

Brock, V., & Khan, H. U. (2017). Big data analytics: Does organizational factor matter in technology acceptance? Journal of Big Data, 4(1), 1-28.

Verma, S., Bhattacharyya, S. S., & Kumar, S. (2018). An extension of the technology acceptance model in the big data analytics system implementation environment. Information Processing & Management, 54(5), 791-806.

Biucky, T. S., Abdolvand, N., & Rajaee Harandi, S. (2017). The effects of perceived risk on social commerce adoption based on TAM model. International Journal of Electronic Commerce Studies.

Sharma, R., & Mishra, R. (2014). A review of the evolution of theories and models of technology adoption. Indore Management Journal, 6(2), 17-29.

Müller, S. D., & Jensen, P. (2017). Big data in the Danish industry: Application and value creation. Business Process Management Journal.

Li, H. L., & Lai, M. M. (2011). Demographic differences and internet banking acceptance. MIS Review: An International Journal, 16(2), 55-92.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

Razmak, J., & Bélanger, C. (2018). Using the technology acceptance model to predict patient attitude toward personal health records in regional communities. Information Technology & People, 31(2), 306-326.

Bayraktaroglu, S., Kahya, V., Atay, E., & Ilhan, H. (2019). Application of the expanded technology acceptance model for enhancing HRIS usage in SMEs. International Journal of Applied Management and Technology, 18(1), 7.

Demoulin, N. T., & Coussement, K. (2020). Acceptance of text-mining systems: The signaling role of information quality. Information & Management, 57(1), 103120.

Puthukulam, G., Ravikumar, A., Sharma, R. V. K., & Meesaala, K. M. (2021). Auditors' perception of the impact of artificial intelligence on professional skepticism and judgment in Oman. Universal Journal of Accounting and Finance, 9(5), 1184-1190.

Handoko, B. L., & Rosita, A. (2022). The effect of skepticism and big data analytics on financial fraud detection moderated by forensic accounting. In Proceedings of the 6th International Conference on E-Commerce, E-Business and E-Government (pp. 59-66).

Rezaei, S., & Ansary, A. (Eds.). (2024). Artificial Intelligence of Things (AIoT) for productivity and organizational transition. IGI Global.

Gepp, A., Linnenluecke, M. K., O’Neill, T. J., & Smith, T. (2018). Big data techniques in auditing research and practice: Current trends and future opportunities. Journal of Accounting Literature, 40(1), 102-115.

Eilifsen, A., Kinserdal, F., Messier, W. F., & McKee, T. E. (2020). An exploratory study into the use of audit data analytics on audit engagements. Accounting Horizons, 34(4), 75-103.

No, W. G., Lee, K., Huang, F., & Li, Q. (2019). Multidimensional audit data selection (MADS): A framework for using data analytics in the audit data selection process. Accounting Horizons, 33(3), 127-140.

Tang, J., & Karim, K. E. (2018). Financial fraud detection and big data analytics–Implications on auditors’ use of fraud brainstorming sessions. Managerial Auditing Journal.

Bradford, M., & Florin, J. (2003). Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems. International Journal of Accounting Information Systems, 4(3), 205-225.

Venkatesh, V., & Bala, H. (2012). Adoption and impacts of interorganizational business process standards: Role of partnering synergy. Information Systems Research, 23(4), 1131-1157.

Diop, E. B., Zhao, S., & Duy, T. V. (2019). An extension of the technology acceptance model for understanding travelers’ adoption of variable message signs. PLOS ONE, 14(4), e0216007.

Al Amin, M., Nowsin, N., Hossain, I., & Bala, T. (2020). Impact of social media on consumer buying behaviour through online value proposition: A study on e-commerce business in Bangladesh. Academy of Strategic Management Journal, 19(5), 1-18.

Cabrera-Sánchez, J. P., & Villarejo-Ramos, A. F. (2020). Factors affecting the adoption of big data analytics in companies. Revista de Administração de Empresas, 59, 415-429.

Hwa, S. P., Hwei, O. S., & Peck, W. K. (2015). Perceived usefulness, perceived ease of use, and behavioural intention to use a learning management system among students in a Malaysian university. International Journal of Conceptions on Management and Social Sciences, 3(4), 29-35.

Grimaldo, J. R., & Uy, C. (2020). Factors affecting recruitment officers' intention to use online tools. Review of Integrative Business and Economics Research, 9, 194-208.

Shahbaz, M., Gao, C., Zhai, L., Shahzad, F., & Hu, Y. (2019). Investigating the adoption of big data analytics in healthcare: The moderating role of resistance to change. Journal of Big Data, 6(1), 1-20.

Khaldi, K. (2017). Quantitative, qualitative or mixed research: which research paradigm to use? Journal of Educational and Social Research, 7(2), 15-15.

Reio Jr, T. G. (2016). Nonexperimental research: Strengths, weaknesses and issues of precision. European Journal of Training and Development, 40(8/9), 676-690.

Glasofer, A., & Townsend, A. B. (2020). Determining the level of evidence: Nonexperimental research designs. Nursing2020 Critical Care, 15(1), 24-27.

Levy, P. S., & Lemeshow, S. (2013). Sampling of populations: Methods and applications. John Wiley & Sons.

Gibbins, M., Salterio, S., & Webb, A. (2001). Evidence about auditor–client management negotiation concerning client’s financial reporting. Journal of Accounting Research, 39(3), 535-563.

Vinzi, V. E., Chin, W. W., Henseler, J., & Wang, H. (2010). Handbook of partial least squares (Vol. 201, No. 0). Springer.

Sayed Hussin, S. A. H., Iskandar, T. M., Saleh, N. M., & Jaffar, R. (2017). Professional skepticism and auditors’ assessment of misstatement risks: The moderating effect of experience and time budget pressure. Economics and Sociology, 10(4), 225-250.

Pagalung, G., & Habbe, A. H. (2017). The effects of audit experience, trust, and information technology on the professional skepticism and ability in detecting fraud by internal bank auditors in Jakarta, Indonesia.

Schmidt, S. W. (2009). Employee demographics and job training satisfaction: The relationship between dimensions of diversity and satisfaction with job training. Human Resource Development International, 12(3), 297-312.

Smith, P. M., & Mustard, C. A. (2007). How many employees receive safety training during their first year of a new job? Injury Prevention, 13(1), 37-41.

Diamantidis, A. D., & Chatzoglou, P. D. (2014). Employee post‐training behaviour and performance: Evaluating the results of the training process. International Journal of Training and Development, 18(3), 149-170.

Schrum, M. L., Johnson, M., Ghuy, M., & Gombolay, M. C. (2020). Four years in review: Statistical practices of Likert scales in human-robot interaction studies. Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, 43-52.

Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford Publications.

Loehlin, J. C. (2004). Latent variable models: An introduction to factor, path, and structural equation analysis. Psychology Press.

Hair Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Prentice Hall.

Hair Jr, J. F., Sarstedt, M., Matthews, L. M., & Ringle, C. M. (2016). Identifying and treating unobserved heterogeneity with FIMIX-PLS: Part I–Method. European Business Review, 28(1), 63-76.

Janvrin, D., Bierstaker, J., & Lowe, D. J. (2009). An investigation of factors influencing the use of computer‐related audit procedures. Journal of Information Systems, 23(1), 97-118.

Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 35-57.

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2017). Treating unobserved heterogeneity in PLS-SEM: A multi-method approach. Partial Least Squares Path Modeling: Basic Concepts, Methodological Issues, and Applications, 197-217.

Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: Updated guidelines. Industrial Management & Data Systems, 116(1), 2-20.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.

Ab Hamid, M. R., Sami, W., & Sidek, M. M. (2017). Discriminant validity assessment: Use of Fornell & Larcker criterion versus HTMT criterion. Journal of Physics: Conference Series, 890(1), 012163.

Cohen, S. (1988). Perceived stress in a probability sample of the United States.

Published

2025-02-26

How to Cite

Abu Al Rob , M. ., Nazli Mohd Nor , M. ., Mowafaq Alshdaifat , S., Majed khalaf, A. . ., & Salleh , Z. . (2025). Impact of Competition and Client Size on Big Data Analytics Adoption: A TAM Study of Auditors. Qubahan Academic Journal, 5(1), 278–294. https://doi.org/10.48161/qaj.v5n1a1129

Issue

Section

Articles