Determinants of Decision-Making Effectiveness in Saudi Arabia’s Public Sector: The Moderating Role of Organizational Culture

Abdulrahman   Eidhah Al Shamlan

doi:10.48161/qaj.v5n1a1449

Authors

Abdulrahman Eidhah Al Shamlan Department of Human Resources, College of Business Administration, Northern Border University, Arar 91431, Saudi Arabia.

DOI:

https://doi.org/10.48161/qaj.v5n1a1449

Abstract

Decision making is one of the important capability of managers in all organizations. This importance increases in Saudi Arabia due to the governance and structural reforms based on vision 2030. This study examines how employee empowerment, organizational communication, and information availability and quality affect decision-making effectiveness in Saudi’s public organizations. It also explores how organizational culture moderates these associations. A quantitative research technique and standardized questionnaire collected data from Saudi public organization decision-makers. A purposive sampling was used. A total of 203 responses were collected. Data was analyzed using Smart PLS 4. The results show that all three independent components improve decision-making, with information availability and quality being the strongest predictor. Organizational culture moderated the connection between all the variables and decision-making effectiveness, suggesting that collaborative and innovative cultures are better for empowerment, communication and information quality. However, gender did not moderate any of the paths indicating that equity is increasing in the country. Public sector managers should promote employee empowerment, improve communication, and provide access to high-quality information. The study highlights the importance of organizational culture in enhancing decision-making and offers guidance for creating a culture that maximizes these practices.

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