Leadership and Job Demands on Managerial Decision-Making Effectiveness through Emotional Exhaustion in the Aviation Industry

Jamel Choukir

doi:10.48161/qaj.v5n4a2163

Authors

Jamel Choukir Business Administration Department, College of Business, Imam Mohammad Ibn Saud Islamic University (IMSIU), 11432 Riyadh, Saudi Arabia.

DOI:

https://doi.org/10.48161/qaj.v5n4a2163

Keywords:

ethical leadership; job demand- resource (jd-r) model; emotional exhaustion; effectiveness in decision making; aviation management.

Abstract

The aim of the study is to investigate the contribution of ethical leadership and job demands to the development of managerial decision-making effectiveness in the aviation sector, based on Job Demands-Resources (JD-R) model. Although research has been conducted in relation to leadership and stress independently, there is still a need for research to investigate the integration of the two concepts and their resulting influence on managerial decision-making effectiveness in the aviation industry. Job resources are conceptualized as ethical skilled leadership to improve the quality of decisions made, and job demands are defined as stressors that poor decision-making abilities of managers. Emotional exhaustion is found to be the mediate procedure on that such dynamics are operated. The structured survey was conducted among aviation managers and supervisors (N = 232), and the analysis conducted with the help of Partial Least Squares Structural Equation Modeling (PLS-SEM) using software SmartPLS version 4. The findings shows that ethical leadership has a great and indirect effect on the effectiveness in decision making among managers by reducing the emotional exhaustion. The latter when compared to job demand affect the effectiveness of decision making in the opposite and negative way, and emotional exhaustion is the significant moderator which can explain the effects of stress on performance. These results provide empirical support for the JD-R framework in a safety-sensitive industry and for the two ways in which organizational resources and stressors may affect managerial results. This study extends previous literature by combining ethical leadership and job demands as the key factors explaining the role of psychological resources and stressors in effective decision making in aviation management. Policy implications include leadership development, workload control, and well-being initiatives to protect effective decision-making in aviation organizations.

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